ABOUT US
About Us
Providing C-Level IT Support to DFW Small Businesses Since 2001
Our Mission and Philosophy
We founded BossHelp Technical Consultants on a simple premise: Every small business deserves enterprise-grade IT support.
For companies in the Dallas/Fort Worth Metroplex running 2 to 200+ computers, relying on generic tech support or internal staff can be costly, frustrating, and risky. We step in as your full-service, in-house IT department. We eliminate the burden of managing technology so you can focus entirely on running and growing your business.
We don’t just fix computers; we become your trusted partner, navigating all the complex technology options to deliver stability, security, and peace of mind.
Why BossHelp is Different (The Executive Standard)
Our clients consistently tell us that working with BossHelp is like having access to the IT department of a Fortune 500 company, but scaled and priced for a small business.
The BossHelp Guarantee: No Offshore Support.
When you need help, you speak directly to a local, seasoned expert whose first language is English. We cut through the technical jargon and provide clear, common-sense solutions that save you time and money. The standard of support is high because it’s the exact type of rapid, precise, and preemptive assistance that top executives are accustomed to.
You won’t find first-level support lines here.
Trusted by the Nation’s Top Leaders:
Trusted by the Nation’s Top Leaders:
“I’ve searched the IT world for a long time to finally find someone like BossHelp that can provide support and solutions with timeliness and precision… His approach to problems and concerns makes my company run consistently.” — Jim Kettles, President, Portlock Aviation, LLC
“Doug Boss provides a welcome voice of reason who speaks in non-technical terms about technical issues… I have found him a great help.” — Robert Crandall, Former Chairman of the Board and CEO, AMR Corporation
Our Foundation of Experience
Built on Decades of Technical Expertise:
BossHelp was founded by Doug Boss based on over 20 of specialized experience solving complex IT challenges for both large corporations and small DFW businesses. This foundation ensures that every solution we propose—from network design and Cloud integration to guaranteed data recovery—is built upon the highest standards of reliability and security. We are a Kroll Ontrack Partner, reflecting our commitment to using top-tier expertise to protect your most valuable assets.